Contact BudgetBuilt
The quickest way to reach us is email: hello@budgetbuilt.app. Every message is read by the founder, not a ticket queue.
What to write about
- Questions before you sign up. Whether BudgetBuilt fits your household, how the pilot works, or what it costs afterwards.
- Help with your household. Connecting an account, a transaction in the wrong lane, or a month that won't reconcile. Pilot households can also send feedback from inside the app.
- Privacy requests. A copy of your data, a correction, or deleting your household. You can delete your household yourself in Household settings, or ask us to do it.
- Security reports. If you think you have found a security problem, email us with the details and we will look into it promptly.
Before you write
Please never send bank passwords, full account numbers or sign-in codes by email. BudgetBuilt never needs them: bank sign-in happens on Plaid's screen, and we will never ask for it.
You can also see the product without signing up in the guided tour, which follows a sample couple through a whole month.